These Terms and Conditions ("Terms") govern your access to and use of the website at https://www.crayonlabs.ai (the "Website") and any associated products, services, AI tools, APIs, platforms, or content we make available (collectively, the "Services"), operated by Crayon AI Labs Ltd (DIFC Registration No. 10522) ("the Company", "we", or "us").
By accessing or using the Website or Services, you ("User" or "you") agree to be bound by these Terms. If you do not agree, you shall not use the Website or Services.
If you are accessing the Website or Services on behalf of a company or other organisation, you represent that you have authority to bind that organisation to these Terms.
The Website currently provides informational content about Crayon and its products. We may offer contact forms, newsletter sign-ups, and demo request functionality.
We reserve the right to introduce, modify, or withdraw features and Services at any time, including but not limited to:
Additional terms or data processing agreements may apply to specific Services when launched. We will notify you of these at the appropriate time.
We do not guarantee that the Website or any Service will be available at all times, free from errors or interruptions. We may suspend or withdraw access for business or technical reasons without notice.
Use of the Website and Services is permitted only to individuals aged 18 or older who are capable of entering into legally binding agreements.
Where account registration is introduced, you shall:
We reserve the right to suspend or terminate any account where we believe these requirements have not been met.
You may use the Website and Services for lawful purposes only, in accordance with these Terms and applicable law.
You shall not:
We reserve the right to investigate and take appropriate action against any suspected breach, including suspending access and reporting to relevant authorities.
Where we offer AI-powered features or tools ("AI Services"):
You are solely responsible for any content, data, or materials you provide to any AI Service ("User Inputs"). You warrant that your User Inputs:
We retain all intellectual property rights in our AI Services, including underlying models, weights, and platform infrastructure. Ownership of outputs generated from your User Inputs will be addressed in product-specific terms for each Service.
We shall not use your User Inputs or outputs generated for you to train, fine-tune, or improve third-party AI models. We may use aggregated, anonymised data to improve our own internal systems, subject to our Privacy Policy and any applicable data processing agreement.
All intellectual property rights in the Website, Services, content, software, models, data, designs, trademarks, and documentation are owned by or licensed to Crayon AI Labs Ltd.
Nothing in these Terms transfers any intellectual property rights to you. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website and Services solely as permitted under these Terms.
You retain ownership of content you submit to us. By submitting content, you grant Crayon a worldwide, royalty-free, non-exclusive licence to use, store, and process that content solely as necessary to provide the Services and in accordance with our Privacy Policy.
If you provide feedback, suggestions, or ideas about the Services, you grant Crayon a perpetual, irrevocable, royalty-free licence to use that feedback for any purpose, without obligation to you.
The Website may contain links to third-party websites or services, provided for convenience only. We do not endorse, control, or accept responsibility for any third-party content, privacy practices, or availability.
Your use of third-party services is governed by their respective terms and policies.
The Website and Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law:
To the fullest extent permitted by applicable law, neither Crayon nor its directors, officers, employees, or agents shall be liable for:
Our total aggregate liability to you shall not exceed the greater of: (a) the amount paid by you to Crayon in the 12 months preceding the claim; or (b) AED 500, where no amounts have been paid.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.
You shall indemnify, defend, and hold harmless Crayon and its directors, officers, and employees from and against any claims, losses, damages, costs, and expenses (including reasonable legal fees) arising from:
Our collection and use of personal data is governed by our Privacy Policy, incorporated into these Terms by reference. By using the Website or Services, you confirm that you have read and understood our Privacy Policy.
These Terms apply from when you first access the Website and continue until terminated.
We may terminate or suspend your access immediately and without notice if:
On termination, all licences granted to you cease immediately. Clauses that by their nature should survive termination — including intellectual property, liability, indemnity, and governing law — shall continue in force.
We reserve the right to update these Terms at any time. When we make material changes, we will update the effective date and may notify you by email or a prominent notice on the Website.
Your continued use of the Website or Services after updated Terms take effect constitutes your acceptance of the revised Terms.
These Terms and any non-contractual obligations arising from them shall be governed by the laws of the Dubai International Financial Centre (DIFC) and applicable UAE federal law.
Any dispute arising out of or in connection with these Terms that cannot be resolved by negotiation shall be referred to the courts of the DIFC, which shall have exclusive jurisdiction.
Notwithstanding the above, we reserve the right to seek interim relief, including injunctive relief, in any court of competent jurisdiction.
These Terms, together with the Privacy Policy and any applicable product-specific terms, constitute the entire agreement between you and Crayon regarding your use of the Website and Services.
If any provision of these Terms is found invalid or unenforceable, it shall be modified to the minimum extent necessary to make it valid, or severed if modification is not possible. The remaining provisions continue in full force.
Our failure to enforce any provision shall not constitute a waiver of that provision or any future right to enforce it.
You may not assign any rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to an affiliate or in connection with a merger, acquisition, or sale of our business.
These Terms are written in English. In the event of any translation, the English version shall prevail.
For any questions about these Terms, please contact: